That hierarchal empathy gap may seem like nothing more than an interesting footnote, but it should be of major concern to organizations and leaders—especially because it’s not just frontline workers who believe empathy is lacking at work.
“Only when people are sincerely and meaningfully involved are they willing to commit the best that is within them.” — Stephen R. Covey
Self-management skills set the foundation for personal and professional growth. Sharpening your ability to manage your emotions, thoughts, and behaviors is the most effective way to get the best out of yourself both at home and at work. After all, bringing our best to work is so often an inside job.
