The 6 Critical
Practices for
Leading a TeamTM

The 6 Critical Practices for Leading a TeamTM

The Challenge For First-Level Leaders

First-level leaders make a significant impact on every metric in your business: employee productivity and engagement, customer satisfaction and loyalty, innovation, and financial performance. They are the creators and carriers of culture for their teams and directly influence whether top talent stays or leaves. They are frequently responsible for the quality of the customer experience, and first-level leaders and their teams are the biggest source of product and process innovation. Your first-level leaders are the “Difference-Makers” in your business. 

The role of the first-level leader has always been tough and today’s realities make the role even tougher. 

People skills typically account for 80 percent of success in this role. Yet many people are promoted because of their technical capabilities. Both new and experienced first-level leaders can struggle when it comes to excelling at leading teams in today’s workplace.

Introducing "The 6 Critical Practices for Leading a Team" 

With an in-depth understanding, FranklinCovey has studied and developed a special training solution which equips first-level leaders with the essential skills and tools to get work done with and through other people.

This program is called “The 6 Critical Practices for Leading a Team”. 




Develop a leader’s mindset

Explore the critical mindset shifts that will maximize your success as a leader of others. 


Hold regular 1-on-1

Increase engagement of team members by conducting regular 1-on-1s, deepen your understanding of team member issues, and help them solve problems for themselves.


Set up your team to get results

Create clarity about team goals and results; delegate responsibility to team members while providing the right level of support. 


Create a culture of feedback

Give feedback to develop team member confidence and competence; improve your own performance by seeking feedback from others. 


Lead your team through change

Identify specific actions to help team members navigate and accelerate through change and achieve better performance. 


Manage your time and energy

Use weekly planning to focus on the most important priorities, and strengthen your ability to be an effective leader by applying the 5 Energy Drivers 

Delivery options

  • Public Workshop:  A special  learning  experience  for  individuals  or  groups  from  different organizations. Workshops are offered on a fixed schedule and at a suitable venue by FranklinCovey Vietnam. 

  • In-house Workshop: Exclusive training for your organization with standard content (Standard Program). Or exclusive training for your organization with tailored content to fit your needs (Customized Program).