6 Critical Practices for Leading a Team

The Challenge For First-Level Leaders

First-level leaders make a significant impact on every metric in your business: employee productivity and engagement, customer satisfaction and loyalty, innovation, and financial performance. They are the creators and carriers of culture for their teams and directly influence whether top talent stays or leaves. They are frequently responsible for the quality of the customer experience, and first-level leaders and their teams are the biggest source of product and process innovation. Your first-level leaders are the “Difference-Makers” in your business.

The role of the first-level leader has always been tough and today’s realities make the role even tougher.

People skills typically account for 80 percent of success in this role. Yet many people are promoted because of their technical capabilities. Both new and experienced first-level leaders can struggle when it comes to excelling at leading teams in today’s workplace.

INTRODUCING "THE 6 CRITICAL PRACTICES FOR LEADING A TEAM"

With an in-depth understanding, FranklinCovey has studied and developed a special training solution which equips first-level leaders with the essential skills and tools to get work done with and through other people. This program is called “The 6 Critical Practices for Leading a Team”.

Delivery Options

Please contact our Client Partner via email workshop@FranklinCovey.vn for further information.

Introduction Video

Target Participants

“The 6 Critical Practices for Leading a Team” program is ideal for new first-level leaders who need to transition successfully from individual contributors to leaders of others. It also applies to leaders who have been in their roles for some time, and are looking for practical and relevant guidance on how to effectively lead and manage their teams.

Contents

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            “THE 6 CRITICAL PRACTICES FOR LEADING A TEAM” MODEL

 
PRACTICE OBJECTIVE
1 DEVELOP A LEADER’S MINDSET Explore the critical mindset shifts that will maximize your success as a leader of others.
2 HOLD REGULAR 1-ON-1s Increase engagement of team members by conducting regular 1-on-1s, deepen your understanding of team member issues, and help them solve problems for themselves.
3 SET UP YOUR TEAM TO GET RESULTS Create clarity about team goals and results; delegate responsibility to team members while providing the right level of support.
4 CREATE A CULTURE OF FEEDBACK Give feedback to develop team member confidence and competence; improve your own performance by seeking feedback from others.
5 LEAD YOUR TEAM THROUGH CHANGE Identify specific actions to help team members navigate and accelerate through change and achieve better performance.
6 MANAGE YOUR TIME AND ENERGY Use weekly planning to focus on the most important priorities, and strengthen your ability to be an effective leader by applying the 5 Energy Drivers

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