The 7 Habits of Highly Effective People®
The Habit of Empathic Communication
Take the initiative to focus on things they can influence, instead of focusing on things they cannot.
Respond proactively.
Be responsible and accountable.
Identify things that can be controlled and influenced.
Have a positive influence on results, their environment, and others.
Because you so often listen auto bio graphically, you tend to respond in one of four ways:
Evaluating: You judge and then either agree or disagree.
Probing: You ask questions from your own frame of reference.
Advising: You give counsel, advice, and solutions to problems.
Interpreting: You analyze others’ motives and behaviors based on your own experiences.
Focus and act on what you can control and influence instead of what you can’t.
Define clear measures of success and a plan to achieve them.
Prioritize and achieve your most important goals instead of constantly reacting to urgencies.
Collaborate more effectively by building high-trust relationships.
Influence others by developing a deep understanding of their needs and perspectives.
Develop innovative solutions that leverage differences and satisfy all key stakeholders.
Increase motivation, energy, and work/life balance by making time for renewing activities.
